Invictus Sol
No Life in the Void
Customer service representative. In regards to the refund, I'm pretty sure penalties for using their flexpay are different to say an NRD. Flexpay is an optional service that they're providing for the customer, so it seems to me anyone availing themselves of it is at Sideshow's mercy, since they agreed to the penalties explicitly when ordering. Whether the figure ships at the estimated time or not doesn't seem relevant. Anyway, glad it all worked out for Kebron.I don't know what csr is but Sideshow is still required to abide by state's consumer protection laws.