Darko99
Super Freak
- Joined
- Mar 12, 2010
- Messages
- 512
- Reaction score
- 1
Thank you for your response. I did not receive any email from them. When I purchased the 2014 sub, the transaction completed successfully and I received an email confirmation. That was before I updated my card. I'd naively hoped my card issue had finally been resolved after the last bout of trying to get them to fix their screw ups until I tried logging in to early access yesterday only to be denied. They sell these subs, in part, based on early access. So I rightly feel cheated by these incompetent imbeciles. And this is on top of all the regular shopping/checkout bull crap we have to put up with. Enough is enough!
Hmm okay something similar had happened to me. My 2014 sub went through no problem, but in December I had to change my card. I changed my info, and got an email saying my 2014 would be canceled in 48hours if I did not buy it again. I suppose they thought I had canceled my order, since it wasn't the same card used to buy the sub in the first place.
I'd seriously ask them about buying the sub again if possible given your situation. It is very frustrating. This is the second time I've dealt with something like this.
I truly hope you get everything resolved to get your 2014 sub