Big Chief Studios James Bond Series

[gido]

Thanks for update.I just really hope it will be better paintup as previously.They need to learn how to paint eyes , by the way

Sent from my HUAWEI VNS-L21 using Tapatalk

 

[facemaker]

Tito, get me a few more tissues to dry up the tears on this board. Perhaps an order of Waaaaaaamburgers.

Live in Florida, got mine from Sideshow when released. No issues, no nose rub, no crying. The calls for the take down of the company are ludicrous at best.

Looking forward to Roger Moore.

 

[VincentVegaFFF]

Just got this email from BC

Dear BIG Chief customers,

It is fair to say that recently a number of you have received products by BIG Chief that have had quality issues and we wanted to address those problems directly with you, our trusted customers.

BIG Chief are proud to have delivered products that our customers have love, but as with all mass produced items there have inevitably been some issues that have been resolved via support. However, our more recent releases seem to exhibit more frequent repeat issues, with some being present throughout the run. This is both frustrating and annoying for all concerned.

Like many other collectables manufacturers we employ the services of a trading company, who’s job it is to source and manage the numerous factories involved and to ensure product quality. It is the job of the trading company to carry out in depth quality control checks of the various components throughout production. Once these quality checks have been completed and the products packaged, our appointed representative carries out spot check inspections of randomly selected product.

A factory’s output, however, can only be as good as those supervising and managing them and we have become increasingly dissatisfied with the level of attention our products have received. As a result we are announcing today that we moving all future production to a new supplier.

Looking ahead we will be working directly with a reputable factory specialising in the manufacture of high-end sixth scale figures and collectables. Rather than the various processes being accomplished by different smaller factories, our new vendors have a large scale facility covering more or less every aspect of production. This will ensure a much tighter control throughout the manufacturing process from tooling to packing.

There are currently a number of products at various stages of production, some of which will be affected by the move. We know that there will be a number of disappointed customers, but the move is going to cause further delay to those products already behind schedule and those more recently offered for pre-order. Please understand that this is unavoidable, we simply cannot risk shipping any more products, only to discover that they too have quality issues.

The following products are almost complete, but will be undergoing significantly tougher quality assurance checks and lengthier inspections to ensure that they are free from problems. As such there will be some delay, but they will be shipping as soon as they gain full approval.

• Sherlock Holmes and Dr.John Watson The Abominable Bride Sixth Scale Figures
• Captain Scarlet Sixth Scale Character Replica Figure

The following products are in the process of being transferred to our new vendors and so will be subject to delay. At this point we cannot give a firm date as to when exactly they will ship, but it will be in the coming months. We will of course keep you all posted as to our progress, but we kindly ask for your continued patience, so that we can be sure that you will receive the quality product you deserve.

• 8th Doctor TV Movie Sixth Scale Collector Figure
• James Bond (Live and Let Die) Sixth Scale Collector Figure
• Solitaire (Live and Let Die) Sixth Scale Collector Figure
• Baron Samedi (Live and Let Die) Sixth Scale Collector Figure
• Alan Tracy International Rescue Character Replica Figure
• Gordon Tracy International Rescue Character Replica Figure
• John Tracy International Rescue Character Replica Figure

This process is by no means a small undertaking for BIG Chief and has to be done correctly to avoid repeat issues.

We understand that communication with our customers is key, which sadly has not been as frequent as we would of liked, whilst we have awaited answers from the vendors. We thank you for your continued support and rest assured we remain committed to delivering quality product that will delight you for many years to come, on display in your collections.

Yours sincerely

Mark and the BIG Chief team

 

[Wor-Gar]

Big news, top of page...

Just got this email from BC:


Dear BIG Chief customers,

It is fair to say that recently a number of you have received products by BIG Chief that have had quality issues and we wanted to address those problems directly with you, our trusted customers.

BIG Chief are proud to have delivered products that our customers have love, but as with all mass produced items there have inevitably been some issues that have been resolved via support. However, our more recent releases seem to exhibit more frequent repeat issues, with some being present throughout the run. This is both frustrating and annoying for all concerned.

Like many other collectables manufacturers we employ the services of a trading company, who’s job it is to source and manage the numerous factories involved and to ensure product quality. It is the job of the trading company to carry out in depth quality control checks of the various components throughout production. Once these quality checks have been completed and the products packaged, our appointed representative carries out spot check inspections of randomly selected product.

A factory’s output, however, can only be as good as those supervising and managing them and we have become increasingly dissatisfied with the level of attention our products have received. As a result we are announcing today that we moving all future production to a new supplier.

Looking ahead we will be working directly with a reputable factory specialising in the manufacture of high-end sixth scale figures and collectables. Rather than the various processes being accomplished by different smaller factories, our new vendors have a large scale facility covering more or less every aspect of production. This will ensure a much tighter control throughout the manufacturing process from tooling to packing.

There are currently a number of products at various stages of production, some of which will be affected by the move. We know that there will be a number of disappointed customers, but the move is going to cause further delay to those products already behind schedule and those more recently offered for pre-order. Please understand that this is unavoidable, we simply cannot risk shipping any more products, only to discover that they too have quality issues.

The following products are almost complete, but will be undergoing significantly tougher quality assurance checks and lengthier inspections to ensure that they are free from problems. As such there will be some delay, but they will be shipping as soon as they gain full approval.

• Sherlock Holmes and Dr.John Watson The Abominable Bride Sixth Scale Figures
• Captain Scarlet Sixth Scale Character Replica Figure

The following products are in the process of being transferred to our new vendors and so will be subject to delay. At this point we cannot give a firm date as to when exactly they will ship, but it will be in the coming months. We will of course keep you all posted as to our progress, but we kindly ask for your continued patience, so that we can be sure that you will receive the quality product you deserve.

• 8th Doctor TV Movie Sixth Scale Collector Figure
• James Bond (Live and Let Die) Sixth Scale Collector Figure
• Solitaire (Live and Let Die) Sixth Scale Collector Figure
• Baron Samedi (Live and Let Die) Sixth Scale Collector Figure
• Alan Tracy International Rescue Character Replica Figure
• Gordon Tracy International Rescue Character Replica Figure
• John Tracy International Rescue Character Replica Figure

This process is by no means a small undertaking for BIG Chief and has to be done correctly to avoid repeat issues.

We understand that communication with our customers is key, which sadly has not been as frequent as we would of liked, whilst we have awaited answers from the vendors. We thank you for your continued support and rest assured we remain committed to delivering quality product that will delight you for many years to come, on display in your collections.

Yours sincerely

Mark and the BIG Chief team

 

[pixletwin]

I have my 8th Doctor 100% paid for since July of last year. Coming up to two years since PO. actually I think we passed two years since P.O.

I am ok with the delay if it means getting the best figure possible. I’m glad the guys at BCS care enough to pull everything up from the roots and try again. I wonder if they have ever hired a liaison in China to help communicate with their factories? Or the help in vetting a good one.

 

[Tom Day]

Originally Posted by Big Chief
Dear BIG Chief customers,

It is fair to say that recently a number of you have received products by BIG Chief that have had quality issues and we wanted to address those problems directly with you, our trusted customers.

BIG Chief are proud to have delivered products that our customers have love, but as with all mass produced items there have inevitably been some issues that have been resolved via support. However, our more recent releases seem to exhibit more frequent repeat issues, with some being present throughout the run. This is both frustrating and annoying for all concerned.

Like many other collectables manufacturers we employ the services of a trading company, who’s job it is to source and manage the numerous factories involved and to ensure product quality. It is the job of the trading company to carry out in depth quality control checks of the various components throughout production. Once these quality checks have been completed and the products packaged, our appointed representative carries out spot check inspections of randomly selected product.

A factory’s output, however, can only be as good as those supervising and managing them and we have become increasingly dissatisfied with the level of attention our products have received. As a result we are announcing today that we moving all future production to a new supplier.

Looking ahead we will be working directly with a reputable factory specialising in the manufacture of high-end sixth scale figures and collectables. Rather than the various processes being accomplished by different smaller factories, our new vendors have a large scale facility covering more or less every aspect of production. This will ensure a much tighter control throughout the manufacturing process from tooling to packing.

There are currently a number of products at various stages of production, some of which will be affected by the move. We know that there will be a number of disappointed customers, but the move is going to cause further delay to those products already behind schedule and those more recently offered for pre-order. Please understand that this is unavoidable, we simply cannot risk shipping any more products, only to discover that they too have quality issues.

The following products are almost complete, but will be undergoing significantly tougher quality assurance checks and lengthier inspections to ensure that they are free from problems. As such there will be some delay, but they will be shipping as soon as they gain full approval.

• Sherlock Holmes and Dr.John Watson The Abominable Bride Sixth Scale Figures
• Captain Scarlet Sixth Scale Character Replica Figure

The following products are in the process of being transferred to our new vendors and so will be subject to delay. At this point we cannot give a firm date as to when exactly they will ship, but it will be in the coming months. We will of course keep you all posted as to our progress, but we kindly ask for your continued patience, so that we can be sure that you will receive the quality product you deserve.

• 8th Doctor TV Movie Sixth Scale Collector Figure
• James Bond (Live and Let Die) Sixth Scale Collector Figure
• Solitaire (Live and Let Die) Sixth Scale Collector Figure
• Baron Samedi (Live and Let Die) Sixth Scale Collector Figure
• Alan Tracy International Rescue Character Replica Figure
• Gordon Tracy International Rescue Character Replica Figure
• John Tracy International Rescue Character Replica Figure

This process is by no means a small undertaking for BIG Chief and has to be done correctly to avoid repeat issues.

We understand that communication with our customers is key, which sadly has not been as frequent as we would of liked, whilst we have awaited answers from the vendors. We thank you for your continued support and rest assured we remain committed to delivering quality product that will delight you for many years to come, on display in your collections.

Yours sincerely

Mark and the BIG Chief team

Now THAT'S how it's done. Addresses everything, apologises, explains it in terms that everyone can understand. Honest as well.

I have no 'skin in the game' as far as the delayed figures are concerned, but I welcome the fact that future releases I would definitely like to buy - any Connery figures, Lazenby, Craig - will come from a factory with high standards.

 

[surfin4]

i agree would have been all over this line if the overall execution had been of a slightly better quality.

 

[Jbeltram4]

I really hope this helps bring up the quality of the figures. I really do want every Bond on a shelf in my collection and would be more than happy to throw my money at Big Chief if they nailed it.

 

[Underworld54]

Well done BCS.

 

[Rambler]

Tito, get me a few more tissues to dry up the tears on this board. Perhaps an order of Waaaaaaamburgers.

Live in Florida, got mine from Sideshow when released. No issues, no nose rub, no crying. The calls for the take down of the company are ludicrous at best.

Looking forward to Roger Moore.

Congratulations

 

[mfisher]

If it means an increase in quality then I'm all fine with waiting... well done BCS... Looking forward to future Bond releases ! (and still holding out on a Skyfall Bond in his hunting jacket )

 

[Platty]

Well done bcs. I will say this though, I’ve seen the Connery bond and blofeld in person a few times and I think the quality is really good on the sculpts.

 

[Wor-Gar]

I’ve seen the Connery bond and blofeld in person a few times ...

WHAT!!! What???

 

[ChigsHakko]

WHAT!!! What???

Presume he means Connery Bond and Goldfinger...

 

[Wor-Gar]

Oh man, don't do that too me.

 

[Minimodel]

They have Blofeld sculpted,digitally rendered,or whatever,but Donald Pleasances family got stung by "Halloween" on his licensing and are reluctant at this time to deal with action figures.So it might take a while.

 

[Platty]

Sorry yeah, goldfinger.

 

[posterguy]

https://www.youtube.com/watch?v=Yg8AEV4dDhg&index=7&list=PLhILsHS_uOWb7jAIjjRydhMJox1643pdZ

https://www.youtube.com/watch?v=NIQgzmqtl9o&index=8&list=PLhILsHS_uOWb7jAIjjRydhMJox1643pdZ

Eunice Gayson RIP

She sgd a lot of photos , not many sgd posters around though , if any......

"Donald Pleasances family got stung by "Halloween" on his licensing and are reluctant at this time to deal with action figures.So it might take a while"

Chief O'Hara : Tis' a shame !

 

[Platty]

Just saw this from BG toy arts Instagram story. He does work for licensed companies.. so that leads me to believe this is big chief related?

Big chief skyfall bond?

Not sure if the two images are both bond or not. But the second one definitely looks like it. Either Scotland Craig bond or goldeneye db5 scene with brosnan maybe?


Sent from my iPhone using Tapatalk

 

[Johnny Utah]

Just saw this from BG toy arts Instagram story. He does work for licensed companies.. so that leads me to believe this is big chief related?

Big chief skyfall bond?

Not sure if the two images are both bond or not. But the second one definitely looks like it. Either Scotland Craig bond or goldeneye db5 scene with brosnan.


Sent from my iPhone using Tapatalk

Those both look like they're from Goldfinger. The first looks like Goldfinger's estate interior and the second is where Bond parks to watch Goldfinger when Tilly Masterson takes a shot at him.