Sorry about this. The entire city of where we operate was under a complete lock down right before CNY. No one goes in or out on the street until next week. Adding to this, Winter Olympic is on, the border and Covid restrictions are even tighter.
HK just impose a stay at home order and crimially charge anyone who gather more than 2 people within 6 feet. Plus, no one going in or out from ANY public places with out a digital scan of their phone showing they were not around troubled areas.
HK and China are high populations areas. Imagine that EVERYONE has to go through checkpoints wherever they go. Imagine the waiting line. Minutes will take hours, hours will take days, days will take weeks...
This is the situation in Hong Kong and China totally different from the western world
More than half of our employees can't return to our warehouse because of this lock down.
No matter how and where we inquired about shipments, no one can give us a legitimate answer. The better ones are those who pay 4x the shipping fees. Even my 2nd day delivery took 2 weeks and no relevant tracking until 2 days after it was delivered.
FYI, read this article:
COVID surge in Southeast Asia disrupts global supply chains | DW | 05.09.2021
Logistic difficulties started in Summer of 2021, not before CNY. CNY just intensified the difficulties. Also, China stopped all cargo flights from any passenger airline 3 weeks ago for 2 weeks.
We can refund you.