Sir Tris, I think we all understood your frustrations and some even had the same frustrations; it was just the way these frustrations were being expressed that we disagree with. I realize people are different and everyone has their own way of showing emotion, but cussing and threats(real or imagined) just really don't add anything to the situation or help anyone trying to figure out what to do to get through the process.
I'm sure the Sideshow employees take these comments with "a grain of salt", but deep down, most every human alive would be a little bit hurt with some of these comments directed at them.