Darth Kustomizer
Super Freak
I received the following today from Sideshow Collectibles while I was at lunch.
Dear Valued Collector,
Thank you for your pre-order of our 12" Agent Alex Krycek - Sideshow Exclusive (item #78061) from our X-Files 12" Figure Collection. We appreciate your patience in waiting for the arrival of this Limited Edition, Sold Out item, and would like to inform you that this item will be arriving in our Los Angeles warehouse within approximately the next 15-20 days.
Sideshow Collectibles will be authorizing your credit card on file with us for this item upon its arrival. Please expect to receive another e-mail in approximately 10 days, which will confirm the processing of your order. If you need to update your credit card, billing and/or shipping address information, or cancel an item/order, PLEASE DO SO AS SOON AS POSSIBLE.
NEW UPDATES ALLOW FOR ONLINE CANCELLING AND INFO EDITING!
For your convenience, we have implemented software upgrades, which now allow you to make changes to standing pre-orders yourself through your online user account.
We congratulate you on being one of our confirmed customers for an item in this sought-after limited edition.
Please read the important information below for our updated policy regarding order changes and updates:
Insufficient Order Updates / Incorrectly shipped packages
As a service to our customers we contact you several times via e-mail prior to your pre-ordered item coming into stock. We send ‘Estimated Item Arrival’ notifications about 14 days prior to the item’s arrival into our warehouse. We then e-mail a ‘Processing Alert’ which notifies our customers that we will BEGIN to charge their credit cards within the next 24 hours. Our e-newsletter also announces which items will be arriving within 30 days, as well as items that have begun shipping.
These advance notifications should give you ample time to update any information on your pre-order prior to its shipment. Sideshow Collectibles will not be responsible for incorrectly shipped orders due to outdated shipping information on the order.
Customers will be responsible for all shipping fees on orders that are incorrectly shipped due to outdated shipping information. Customers will also be responsible for additional shipping fees if your package is re-shipped to you.
Best regards,
The Sideshow Collectibles Processing Team
Dear Valued Collector,
Thank you for your pre-order of our 12" Agent Alex Krycek - Sideshow Exclusive (item #78061) from our X-Files 12" Figure Collection. We appreciate your patience in waiting for the arrival of this Limited Edition, Sold Out item, and would like to inform you that this item will be arriving in our Los Angeles warehouse within approximately the next 15-20 days.
Sideshow Collectibles will be authorizing your credit card on file with us for this item upon its arrival. Please expect to receive another e-mail in approximately 10 days, which will confirm the processing of your order. If you need to update your credit card, billing and/or shipping address information, or cancel an item/order, PLEASE DO SO AS SOON AS POSSIBLE.
NEW UPDATES ALLOW FOR ONLINE CANCELLING AND INFO EDITING!
For your convenience, we have implemented software upgrades, which now allow you to make changes to standing pre-orders yourself through your online user account.
We congratulate you on being one of our confirmed customers for an item in this sought-after limited edition.
Please read the important information below for our updated policy regarding order changes and updates:
Insufficient Order Updates / Incorrectly shipped packages
As a service to our customers we contact you several times via e-mail prior to your pre-ordered item coming into stock. We send ‘Estimated Item Arrival’ notifications about 14 days prior to the item’s arrival into our warehouse. We then e-mail a ‘Processing Alert’ which notifies our customers that we will BEGIN to charge their credit cards within the next 24 hours. Our e-newsletter also announces which items will be arriving within 30 days, as well as items that have begun shipping.
These advance notifications should give you ample time to update any information on your pre-order prior to its shipment. Sideshow Collectibles will not be responsible for incorrectly shipped orders due to outdated shipping information on the order.
Customers will be responsible for all shipping fees on orders that are incorrectly shipped due to outdated shipping information. Customers will also be responsible for additional shipping fees if your package is re-shipped to you.
Best regards,
The Sideshow Collectibles Processing Team
