Chat started: 2017-07-13 07:10 PM UTC
(07:10:31 PM) Kenneth: Any word on Ellen Ripley? I realize you must be getting this question a lot. I really want to add this figure to my Alien collection, but one more month it will be a year since preorder payments started. It's getting frustrated. Having our money all this time and telling us to just keep waiting is wrong
(07:12:03 PM) Sideshow Support: Hang tight, we're running a bit slower than normal. Thanks for your patience!
(07:12:13 PM) *** Kimberly joined the chat ***
(07:12:38 PM) Kimberly: Hi there, Kenneth! Just what you see online. Once we have more info, like a shipping date, we can update our collectors via email
(07:16:06 PM) Kenneth: Typical response. Do you even try to find out what is up with Hot Toys? What the issue is? Information you could share with your customers? You distribute their product so it's the very least you could do.
(07:19:00 PM) Kimberly: i am sorry you feel that way Kenneth. Any non proprietary information has already been shared with our customers.
(07:19:37 PM) Kimberly: right now she is still scheduled to arrive before August but we do not, as of yet, have a ship date from Hot Toys:
https://www.sideshowtoy.com/collectibles/alien-ellen-ripley-hot-toys-902230/
(07:26:02 PM) Kimberly: Is there anything else we can help you with today?
(07:26:25 PM) Kenneth: No thanks. Pointless conversation.
(07:26:38 PM) Kimberly: Thank you so much for contacting us and have a wonderful day!
(07:26:41 PM) *** Kimberly left the chat ***