Giant Chicken
Super Freak
Well, In Jan. of 2007 I bought my 360. In Feb. of 2008 I got my RED RING OF DEATH. I received my refurbished XBox the first week of March 2008...
Everything has been great until last night. I was playing LEGO Batman and I paused it for 45sec. When I went to unpause it the system was frozen. I turned off the machine and now when I turn it on...
The Power Button comes on but the RING does not glow green or red. It is smiply off. There is no audio or video being sent to the tv screen. The tray still opens and the controller still turns the machine on but it will not connect its wireless signal.
So today I call in a repair order. The tech. did not believe me when I told him what my problem was. He said he has never heard of this problem. I was transfered to another tech who also said he has never heard of this problem but said I could send in my unit for repair. He then told me I would need to pay the $100 repair fee becasue the refurbished systems are not under waranty.
After asking why I would have to pay to fix a product that is 6 months old they simply said "Im sorry... thats how it is". I was very nice and asked to speak to his supervisor. The supervisor gave me the same story (script that he read). I then asked to speak to someone higher than him... He transfered me to another person that was in a different location. This person also just read a script to me about how sorry Microsoft was. Everyone was very nice to me but I am annoyed that I cant simply talk to someone without being read a script.
In the end, I broke down and paid the $100. I am annoyed because I feel that the refurbished system should last atleast one year. If it had lasted a year I would not feel as bad about the $100.
Everything has been great until last night. I was playing LEGO Batman and I paused it for 45sec. When I went to unpause it the system was frozen. I turned off the machine and now when I turn it on...
The Power Button comes on but the RING does not glow green or red. It is smiply off. There is no audio or video being sent to the tv screen. The tray still opens and the controller still turns the machine on but it will not connect its wireless signal.
So today I call in a repair order. The tech. did not believe me when I told him what my problem was. He said he has never heard of this problem. I was transfered to another tech who also said he has never heard of this problem but said I could send in my unit for repair. He then told me I would need to pay the $100 repair fee becasue the refurbished systems are not under waranty.
After asking why I would have to pay to fix a product that is 6 months old they simply said "Im sorry... thats how it is". I was very nice and asked to speak to his supervisor. The supervisor gave me the same story (script that he read). I then asked to speak to someone higher than him... He transfered me to another person that was in a different location. This person also just read a script to me about how sorry Microsoft was. Everyone was very nice to me but I am annoyed that I cant simply talk to someone without being read a script.
In the end, I broke down and paid the $100. I am annoyed because I feel that the refurbished system should last atleast one year. If it had lasted a year I would not feel as bad about the $100.