Oh did they tell you that? I got an email last week saying they were forwarded my request to the finance dept, but I haven't heard anything since.
With everyone else on Earth canceling right now, you'd think they'd be happy to sell us any Ash figure at all. Lol
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Let's see.
1. Going silent, not responding to customer e-mails, cancellation requests, and supposedly not responding to PayPal dispute claims.
2. Telling a customer (or customers) to wait a week (or so) for more reviews without addressing the customer's request to cancel.
3. Forwarding a customer's cancellation request to their "finance department" and no reply after a week.
4. Unable to switch the invoice/order from the luxury edition to a standard edition.
How much more "shady" can this get? Shadier than the real Slim Shady?
Let me guess, there will be those who chimed in somewhere within this discussion thread that the brand have every right to disregard such requests?
I'd be very interested in reading the justification of such.
Asides from the brand experiencing real hard ramifications, I do hope those who knowingly and willingly supported the brand within this thread in light of the shadiness will be viewed with diminished credibility and respect. Perhaps, they too are the ones who need be "canceled" along with the brand in using an euphemism that is popular in today's culture.
If the preceding comes off very critical, it's meant to be (for clarity and transparency).
If any within this thread spoke with Sideshow when canceling their pre-order with them, what was Sideshow's response given the circumstances of this debacle?
Are they viewing this as business as usual or are they even remotely concerned as a distributor/vendor about the brand's business ethics (lack of) among other things?
No. I am not attempting to place any blame/responsibility on Sideshow. Not in the least. Just curious if they have a formal position/view on the matter asides from the known customer service protocols many of us are familiar with.