BurningRage
Super Freak
Sideshow offered $100 credit to keep it and they don't have a replacement even though it's in stock and open edition 
I'm returning it and placing a new order.
I'm returning it and placing a new order.
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- Thread starter HammitChris
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Python
Super Freak
That seems very strange...
Collectorcol
Super Freak
Sideshow offered $100 credit to keep it and they don't have a replacement even though it's in stock and open edition
Their CS is really out there sometimes. At least you can order it again.
this is perfect. an experience most of us have had with SS CS department at one time or another.
to offer $100 for a completely fudged up statue is insulting. Who did you deal with out of curiosity?
GeneralZodLives
Super Freak
Sideshow offered $100 credit to keep it and they don't have a replacement even though it's in stock and open edition
You've got to be ****ing kidding me. Who the **** would keep one with damage like that? I think their policy of offering a credit instead of a replacement is ********. For as much as we spend on these pieces they should replace any that arrive damaged, especially on pieces like this that are still available for order and don't have an ES. Just mind-boggling how their customer service has changed over the years.
BurningRage
Super Freak
I ordered another one that same day and it shipped same day.
BurningRage
Super Freak
Brennan
Yep, same person I dealt with recently. I found the others to be more reasonable.
Is that the new guy?
not sure. For me (on another statue) not only did he not allow an exchange or credit...but he said I had to eat the shipping costs (from Canada) both ways if I wanted to return it...because mine did not have a flaw...these are handcrafted individual pieces don't you know.
I have never heard that name before, I would call and get someone else.
chris rankin
Super Freak
- Joined
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Yes. It is on the battery cover on the side of the head.
bonedaddy77
Super Freak
So inspected mine and found a few paint chips and a spot where fingerprints were embedded into the paint. Sent these to Sideshow requesting replacement and they offer $50 to keep it. May just return it
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Sent from my iPhone using Tapatalk
Collectorcol
Super Freak
Looks messy. Return - Reorder...
And hope they don't send the same one.
And hope they don't send the same one.
BurningRage
Super Freak
Collectorcol
Super Freak
^ Now that would be unfortunate.
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