What in God's name is going on at ssc, ain't nobody responding to inquires or exchange requests. I have been waiting 3 weeks now for a response on a ticket. They responded to my inquiry online after 5 days requesting additional photos which I replied to but havent got back to me since. I sent another follow up email a week ago and they ignored that too. Someone help me man... nothing should take this long. My dark pheonix exchange window will end soon