Hi Tom
Sorry if you thought it was snappy that was not the intention at all, but I can honestly say it’s not a wide spread issue despite what you may see on here. Honestly we have worked out what has been shipped, received and opened to how many issues with nose rubs. Plus checking current stock and It’s currently less than 5%. Yes we are not happy with that percentage and it shouldn’t even be an issue but sadly it is. As I have said previously we will replace all nose rubs. It’s something the factory has agreed to replace and sort out. All will be replaced.
Thanks
Thanks Gregg, really appreciate you responding. i hope this line goes really well for you, it's certainly won me over and I will be ordering in the New Year.