What's the normal turn around time on replacing defective parts?

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Y4NK33 PL4N3T

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Hi all :wave

My recent Bruce DX had a poorly manufactured mirror dio which I have to have replaced by SSC. Not a big deal as long as the figure is good, which he is ;)

I'm just curious what the approximate turn around time is for SSC customers to received replacement parts? I've heard horror stories about companies like HT taking forever and a day, yet I've never heard anything regarding SSC.

If anyone has experience with a return & replacement I'd appreciate any input.

Thank you :D
 
Depending if the parts are readily available, turn around can take just a few days. However, if we have to wait and get parts from factories or other manufacturers it may take a bit longer. if we have them in stock, we'll send it out as quikcly as possible.
 
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