ALL customers have a right to terminate a business relationship when we are not satisfied. Again, I'm not personally terminating anything. But if someone signs up for a sub and then feels they have been treated unfairly, in a manner which they did not expect, any promises were broken, or they just found the company rude, they have a full legal right to end the relationship.
Now, you can argue that someone going into a subscription intending to break it is doing something wrong, and you'd be right. But if someone buys a sub and then is in any way dissatisfied with the experience they would be both legally and morally right to terminate the relationship. That's how it works.
I'll give you an example. I signed up for the DC He-Man subscription and waited and waited for my sub. I was finally told to expect issue #1 after issue #3 would arrive in stores. I emailed DC and told them that I wasn't interested in subbing under those circumstances. They understood, apologized, and refunded my money immediately. That's how any REAL company who cares about their relationship with their customers over the long term would have handled it.
A subscription is not a death pact, and it is light-years away from a legally enforceable contract.
I agree with you, However, i must ask the following.
What promises were broken?
The ONLY thing you're promised when you buy the sub is they will deliver figures to you. they even put in a clause in the Sub contract that delivery dates may vary, or get moved around. all that is promised is the specific number of figures.
I do see your point, however. But that sad, backing out just becuase you don't like the way they handled the deal ( after you knew they would fowl it up, and went ahead anyways) is bad form.
I am SURE someone will point to Fisto and Cobra Kahn as examples.
YES, in those two VERY SPECIFIC CIRCUMSTANCES they failed to hold up their end of the Contract, and in those instances, I feel people are/were justified in dropping their subs if they did.
But dropping your sub, just becuase a product unrelated to the sub( The castle) is expierencing some hiccoughs?
That's petty and childish, and imo demonstrative of weak moral fiber.
You agreed to a contract. They're holding up their end ( albiet Badly, they're still delivering what was promised). You should hold up yours.
Though, as was said earleir, some people's word is about as meangful as wet toilet paper.
( I Want to be clear, I'm not attacking you, nor does any of what I'm saying apply to you, I'm just doing my best to illustrate my point as clearly as I can. I'm using a universal You, not a You directed at Niceman, or Teemu, or anyone else.)
exactly
!!
