B
B Electronic
Guest
Hi guys,
I need help on filling a complaint against a buyer on ebay. I have recently sold my mint condition Fell Beast statue on ebay and the buyer has given me negative feedback on it without even contacting me first about a problem. He claims the statue arrived broken and scratched and also claims I knew about it and have send it to him in that state. I am completely outraged about it, especially since I've send him a photo of the statue taken before I shipped it, showing it in mint condition. I dont have a big feedback score and he has now made sure of it that my feedback score is now at 92,5% which will ensure me that I will never be able to sell anything again because people dont buy items from someone with such bad feedback score. I want to file a complaint at ebay and have that text removed. I have also send off an email to the buyer asking for a proof photo and why he hasnt contacted me about the problem. So does anyone know where I can contact ebay about this? Cuz right now my blood is boiling with anger.
I need help on filling a complaint against a buyer on ebay. I have recently sold my mint condition Fell Beast statue on ebay and the buyer has given me negative feedback on it without even contacting me first about a problem. He claims the statue arrived broken and scratched and also claims I knew about it and have send it to him in that state. I am completely outraged about it, especially since I've send him a photo of the statue taken before I shipped it, showing it in mint condition. I dont have a big feedback score and he has now made sure of it that my feedback score is now at 92,5% which will ensure me that I will never be able to sell anything again because people dont buy items from someone with such bad feedback score. I want to file a complaint at ebay and have that text removed. I have also send off an email to the buyer asking for a proof photo and why he hasnt contacted me about the problem. So does anyone know where I can contact ebay about this? Cuz right now my blood is boiling with anger.