P@CK@R@CK
Freaked Out
- Joined
- Mar 22, 2007
- Messages
- 132
- Reaction score
- 0
Just wanted to let all you fellow Freaks know that HT customer service is fanflucking-tastic. I must admit in the past I've had a real hard time getting in touch with them (multiple emails with no response). Well I'm here to say they have started listening to collectors a giving a shat about our satisfaction. I originally emailed them on March 30th about my Alien Warrior's leg issues and got an email yesterday informing me that 2 replacment legs and feet are on their way. They requested photos of the broken parts and proof of purchase. Don't lose hope if you have a broken HT item they are standing by their products.
BTW the email addy I used was -> [email protected]
BTW the email addy I used was -> [email protected]