I remember back in the day when Sideshow would do almost anything to get things sorted out as far as CS goes.
That's what's always made SS a great company, besides their amazing products of course... but we've seen a lot of changes lately, and I think CS has suffered this too.
I've had to contact CS twice for different things the past 2 weeks. One to push forward a Flex pay last payment, the other one to try an combine two orders... both cases, the response was, sorry, it cannot be done.
It used to be different, little things like this were an easy fix, and I'm sure they are just a click away for them... so what has happened? ... It's not like I'm canceling my orders, just requesting little things IMO.
I remember a few times where they would combine my items regardless of them being ordered separately...
Anybody had something like this happen lately?
That's what's always made SS a great company, besides their amazing products of course... but we've seen a lot of changes lately, and I think CS has suffered this too.
I've had to contact CS twice for different things the past 2 weeks. One to push forward a Flex pay last payment, the other one to try an combine two orders... both cases, the response was, sorry, it cannot be done.
It used to be different, little things like this were an easy fix, and I'm sure they are just a click away for them... so what has happened? ... It's not like I'm canceling my orders, just requesting little things IMO.
I remember a few times where they would combine my items regardless of them being ordered separately...
Anybody had something like this happen lately?