It is just a fact that it is easier to replicate a likeness in 1/4 scale as opposed to 1/6 scale. That is why they took the PF route. I think a rethink of strategy needs to take place. Any figure likely of a PF edition ought to have its 1/6th counterpart released first. As has been said above, the approval process has been met. Sideshows response is, of course, according to policy, and so no response is the response. Sideshow can't show you the sculpt they tried to have approved, compared to the one that was approved.
The point is moot, in any event. and they have broad enough shoulders and ethics to comply to contracted, or rather licensed agreement. That they bear the brunt of the critique is a blessing for the actual culprits that go on to shine in the sun. It is all part of the game. Go to jail, go directly to jail. In due course you will be released and allowed to play on.
I dont collect the SW figs, so havent kept up with what's been going on. Did Sideshow have the rights to Fords likeness? No need to answer, I will forge on. If not then that is why the resemblance is off. Look at Brent in the PotA line. Lots of complaining. Eventually the truth quelled the fire. Fire spreads, so it did bring a lot of attention to the PotA line. The same might be going on here. I was interested in getting the Han to make my own bashed Indy. Wont bother now. Still, a collectible can rocket in price because it is flawed, and that it didn't sell well, adds to its value. Time holds the answers.