Well, The crazyness continues. Because I steadfastly REFUSE to pay $20-$30 for a .01 cent replacement wrist peg on eBay it has become a QUEST to get Hot Toys to replace the defective snapped wrist peg in my brand new TDK Batman. FINALLY after at least ten letters to customer service, I recieved a response from Hot Toys which I'll include here.
Dear Dennis,
Hi! Please note that your replacement has been shipped by a registered airmail.
Should you have further question or problem of receiving the parcel, please feel free to contact us.
Thanks with regards,
G Tse / Hot Toys
So, "Problem solved" right? I recieved the registered letter today, all the way from HONG KONG! And it was FREAKING EMPTY!!!!! I couldn't BELIEVE IT!!!
They mailed me one wrist peg in a STANDARD letter envelope. That little piece was NEVER going to make it through all the mail sorting machines from Hong Kong to here with out ripping open! So now I've got an envelope covered in stamps and important looking seals with large gashes ripped into it and NOTHING inside! This is soooooo ludicrous that it's bordering on humorous. How can you send a little part like that using expensive registered mail all the way from HONG KONG and not take the small extra precaution of putting the part in a bulkier envelope? A LETTER envelope? SERIOUSLY???? Holy Crap. So now after waiting for weeks for the part I end up with an empty envelope. Now I have to start writing letters ALL OVER again. This has become a real test of will. I will not give up. It's not even about the peg anymore. Now it's just a matter of principal.
Dear Dennis,
Hi! Please note that your replacement has been shipped by a registered airmail.
Should you have further question or problem of receiving the parcel, please feel free to contact us.
Thanks with regards,
G Tse / Hot Toys
So, "Problem solved" right? I recieved the registered letter today, all the way from HONG KONG! And it was FREAKING EMPTY!!!!! I couldn't BELIEVE IT!!!
They mailed me one wrist peg in a STANDARD letter envelope. That little piece was NEVER going to make it through all the mail sorting machines from Hong Kong to here with out ripping open! So now I've got an envelope covered in stamps and important looking seals with large gashes ripped into it and NOTHING inside! This is soooooo ludicrous that it's bordering on humorous. How can you send a little part like that using expensive registered mail all the way from HONG KONG and not take the small extra precaution of putting the part in a bulkier envelope? A LETTER envelope? SERIOUSLY???? Holy Crap. So now after waiting for weeks for the part I end up with an empty envelope. Now I have to start writing letters ALL OVER again. This has become a real test of will. I will not give up. It's not even about the peg anymore. Now it's just a matter of principal.