VincentVegaFFF
Super Freak
There's more than just the cast on set, there's dozens, if not hundreds of crew members and they did file a formal complaint so not everyone was laughing at his antics.
Big Chief Studios - 1/6 Doctor Who Figures
- Thread starter pixletwin
- Start date
Help Support Collector Freaks Forum:
Astra
Super Freak
And then what happened? He apologized and stopped doing it. Everybody moved on. Maybe we should too.
pixletwin
Malalaking Gagamba
Indeed. It was bad enough that Christopher Eccleston quit playing The Doctor.
GhostBeard
Super Freak
- Joined
- Jan 11, 2015
- Messages
- 1,348
- Reaction score
- 535
Thank you! And to answer a bit (not to sidetrack) I have spoken with BCS recently on the phone regarding another matter, and it's still being projected as this Spring for L&H.Screw Jack. Laurel & Hardy were supposed to come out even before the Definitive 4th Doctor figure. I want a production update on them!
*I know. They aint Doctor Who. Also, the severity of my post is tongue in cheek.
GhostBeard
Super Freak
- Joined
- Jan 11, 2015
- Messages
- 1,348
- Reaction score
- 535
I saw him in person at a convention. Waiting for the Lord of the Rings cast to come onstage and he was finishing his bit singing some Broadway style song, wearing a TARDIS dress and high heels. This will get me sandbagged here, but he came off very desperate and odd, the dress notwithstanding.
So has ANYONE had luck getting refunded when zavvi sent out the wrong figures? I'm STILL trying to get them to refund. They give a different response every time I contact. I give them proof that I returned and they say they didn't receive, and that someone will follow up. They never do. Then they say they see it was delivered and will be refunded. Never is. Sent all the back and forth to my credit card, and they just say that they did not improperly bill zavvi, so no refund. I have no way to speak to a live person, and they're in the UK so I can't file a BBB complaint. So mad that I could punch a ******* wall right now...
pixletwin
Malalaking Gagamba
Boy I hope that pans out. Seems like a long time since preorder... well, it was a long time ago so....
I FINALLY got a refund from zavvi. Blasted them on a site called Resolver that handled UK complaints. Goes to their parent company, the Hutt Group. Told them refund my damn money or it's a legal matter. Got it the next day. Still lost out on the cost to ship back, but at least i got back my $200+
Edit: Actually was a review site called Trustpilot that got their attention. Got a message from them pretty quick after that negative review. Someone from an executive team contacted through zavvi. They wanted to offer a zavvi credit for the shipping cost. I was like, do you really think I want to order from you ever again??
Edit: Actually was a review site called Trustpilot that got their attention. Got a message from them pretty quick after that negative review. Someone from an executive team contacted through zavvi. They wanted to offer a zavvi credit for the shipping cost. I was like, do you really think I want to order from you ever again??
Last edited:
toysTelltales
Freakalicious
Jeepers creepers! That sounds like an ordeal and a half! To be fair I've always been pretty outspoken about Zavvis terrible practices. I remember when they first started a couple of years ago now, their trust pilot score was abysmal and I heard no end to people's horror stories.
People never got their orders delivered nor sent out for that matter, much like you they battled them for a refund for 6+ months and again like yourself only received refunds once threatening legal action.
I still chuckle when ever someone pops up advocating for Zavvi on my comments about their scamming behaviour.
Way I see it is, there's the odd few who received their orders for small items below $25 so they think that Zavvi is trustworthy.
Like I always say to them, wait till you order a $4-500 figure and never see it arrive. I guarantee you'll change your tune mighty fast.
They make it near impossible to get direct customer service because they bet on the people who will just give up after getting the run around for a few weeks (as strange as it sounds I've met more than a few people that have). I for one would fight them tooth and nail for my refunds but I've never been fact enough to place an order for a $5 item let alone buy a figure. In short Zavvi stated off as a scam and seems like they still make their rounds on unsuspecting customers till this day.
Glad to hear you've got your money back though. Hope you don't ever have to deal with them again
Yeah, it was an absolute nightmare. I had no idea they were so awful to deal with. I mean, they would get back to me fast, but it never went anywhere. I got lucky and found some posts on reddit on how they handled the exact same situation. I was like a dog with a bone. You're not ripping me off $200+ and I'm just gonna eat it. Now to hope BCS stays in business until these preorders ship lolJeepers creepers! That sounds like an ordeal and a half! To be fair I've always been pretty outspoken about Zavvis terrible practices. I remember when they first started a couple of years ago now, their trust pilot score was abysmal and I heard no end to people's horror stories.
People never got their orders delivered nor sent out for that matter, much like you they battled them for a refund for 6+ months and again like yourself only received refunds once threatening legal action.
I still chuckle when ever someone pops up advocating for Zavvi on my comments about their scamming behaviour.
Way I see it is, there's the odd few who received their orders for small items below $25 so they think that Zavvi is trustworthy.
Like I always say to them, wait till you order a $4-500 figure and never see it arrive. I guarantee you'll change your tune mighty fast.
They make it near impossible to get direct customer service because they bet on the people who will just give up after getting the run around for a few weeks (as strange as it sounds I've met more than a few people that have). I for one would fight them tooth and nail for my refunds but I've never been fact enough to place an order for a $5 item let alone buy a figure. In short Zavvi stated off as a scam and seems like they still make their rounds on unsuspecting customers till this day.
Glad to hear you've got your money back though. Hope you don't ever have to deal with them again
toysTelltales
Freakalicious
BCS is going out of business? I've never heard anything about that. I mean I nnowbtheyre painfully slow with every single project unless it's those crappy plastic 3inch figures but still
Oh, I hadn't heard anything. Just a random thought
VincentVegaFFF
Super Freak
They can't go out of business until we get the 2nd, 6th and 7th Doctor! We must complete the set!
Scentless Apprentice
Super Freak
- Joined
- Jan 28, 2016
- Messages
- 1,178
- Reaction score
- 28
Don't want the 5th eh?
VincentVegaFFF
Super Freak
Forgot we don't have him yet. He's on the bottom my wanted list but yes, he's a day one pre-order for me too.
BagginsOfBagEnd
Super Freak
BCS are not allowed to go out of business until they give us the 4 missing classic Doctors. I want my Second Doctor figure! Although, given their backlog of figures it'll probably release just in time for the 100th anniversary!!- Joined
- Nov 18, 2017
- Messages
- 34
- Reaction score
- 41
BC's production/ release schedule has been so messed up I refused to pre-order any of the Daleks even though I want them SO badly! They have enough of our money in hand with Drs 4 and 6 plus The Master. I'm hoping beyond hope that they'll be able to pull it together enough to actually finish these , the Daleks and get to Drs 2, 5 & 7 at the very least.
Their line of The Doctor is what gave me my "push" into the 1/6 world. Looking forward to hearing something positive for this year!
Hang in there everyone!
Their line of The Doctor is what gave me my "push" into the 1/6 world. Looking forward to hearing something positive for this year!
Hang in there everyone!
Astra
Super Freak
Same! Prior I only had Jack and Daniel from Stargate, which are cheap 20 Dollar figures, no proper 1/6th scale. So those were my first collector figures.
I read a lot of complaints online about cheap plastic bodies etc. which I did not understand at the time as I had nothing to compare with. Now that I own better and sturdier figures, I understand these critics better, but I still love my Doctors and also the Sherlock figures.
Similar threads
