Recent content by VergilsJackpot

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  1. VergilsJackpot

    Asmus customer support not answering back.

    I sent Asmus an email regarding my shipping invoice and they answered me: Thank you for your email. I will inform our finance team to issue you an invoice for the balance and the shipping cost. Due to the many invoices they have to send, they will send it in order based on when we receive the...
  2. VergilsJackpot

    Asmus Toys Lord of the Ring Gandalf Gray

    That's exactly what happened to me. That's usually how it goes with FedEx. DHL on the other hand keep my stuff until I paid all the customs and extra fees.
  3. VergilsJackpot

    Questions for Asmus

    Hi Rovi! Thank you for your reply! Yes it is indeed the Vergil DMC3 Figure. I know this Covid-19 situation doesn't make it easy for you guys. But I just felt left out in the rain after I sent 3 emails to the customer service and got no single reply. I will PM you and sent you the details about...
  4. VergilsJackpot

    Questions for Asmus

    Hi! I'm new here and I'm not sure if this is the right place to post this but maybe I can get some help. What is your experience with ordering directly from Asmus so far? I ordered a Figure 2 weeks ago. After a few days I messaged them and asked when can I expect my order to ship? After a...
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