I agree, the only reason I have done it is I am covered by PayPal and trying to recoup lost funds that were given to me as "store credit".
I would never place a new order with them that I have to pay for the full order.
Sorry for the multiple posts here, but another update.
They have allowed me to use PayPal to pay for my shipping charges.
As I have quite a few, I have only paid for 2 orders at the moment being, Hot Toys The Batman MMS638 and Hot Toys Friendly Neighborhood Spider-Man MMS661, again lets see...
It may be like my case where I claimed using a rule/law that has no time limit but then they just do a standard 120 day charge back and anything outside of that time is lost.
Thanks for letting me know, I had almost £3,000 worth of pre-orders from TW ranging from 2022-2023 all on pay plans so they were split payments and my credit card (Nationwide) have so far refunded £500~ which fell into 120 days before my claim.
Unfortunately they did not put a block on TW so...
Sorry for the multiple replies, just seen you are also in the UK.
Did you have to ask the claim to go through as a Section 75 claim?
Also if you don't mind, who were/are your accounts with?